Issue: Recently I had this problem dealing with an issue about pricelist being disabled for all security roles except system administrator. I googled a lot and everyone talked about assigning organization level access to pricelist entity in the security roles area but I could not find this entity. Resolution: After researching a lot, I found... Continue Reading →
New JavaScript methods in CRM 2013
With release of CRM 2013, Microsoft has added some new methods that can be accessed. In the past, we had to write some unsupported JavaScript to get this functionality. More information about all these methods can be found in Microsoft Dynamics CRM 2013 SDK. • Xrm.Page.context.client.getClient() - Returns client type i.e. outlook, web or mobile.... Continue Reading →
Using the Case Resolution in Workflows via a Custom Workflow Activity
The most common email notification request from customer support team is to "send an email to the client when a case has been resolved" I have written this custom workflow activity to get description field from case resolution dialog and insert in email body. You can get the complete visual studio solution from this link... Continue Reading →
Creating a knowledge base article using C# plugin
I am writing this post with complete code to help someone in the community who might be having a similar requirement. Please see the code below: Entity ent = new Entity("kbarticle"); ent.Attributes.Add("title", <title>); ent.Attributes.Add("kbarticletemplateid", new EntityReference("kbarticletemplate",new Guid(< Template Id >))); ent.Attributes.Add("subjectid", new EntityReference("subject", new Guid(<Subject Id >))); string articlexml = "<articledata><section id='0'><content><
Power Platform Pulse 