Microsoft Dynamics CRM 2015 make sure that the marketing professionals are offered the best tools that are required for delivering excellent customer experiences. Let’s take a look at what’s new in CRM 2015. Better Search: Microsoft Dynamics CRM 2015 has an improvised search which is easier and convenient for users to find the records of customers. Navigating... Continue Reading →
Creating a knowledge base article using C# plugin
I am writing this post with complete code to help someone in the community who might be having a similar requirement. Please see the code below: Entity ent = new Entity("kbarticle"); ent.Attributes.Add("title", <title>); ent.Attributes.Add("kbarticletemplateid", new EntityReference("kbarticletemplate",new Guid(< Template Id >))); ent.Attributes.Add("subjectid", new EntityReference("subject", new Guid(<Subject Id >))); string articlexml = "<articledata><section id='0'><content><![CDATA[" + <<This is... Continue Reading →