The most common email notification request from customer support team is to "send an email to the client when a case has been resolved" I have written this custom workflow activity to get description field from case resolution dialog and insert in email body. You can get the complete visual studio solution from this link... Continue Reading →
Zipcode Lookup for Account/Contact
Recently I was asked by a customer to populate city, county and state depending on the zip code for accounts and contact. It involved lot of research and a simple java script method worth sharing with the community to save lot of time. I implemented this for accounts and contacts but the same method can... Continue Reading →